• Employment of new FDWs

  Our FDWs come from Indonesia, Philippines and Myanmar. These FDWs undergo strict and intensive training prior to their arrival in Singapore.

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• Employment of Transfer FDWs

  These FDWs can be deployed in your house typically around 1-2 Weeks.

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• Direct Hire

  We are able to do up the necessary arrangements to bring your pre-selected FDW to Singapore.

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• Work Permit Application / Renewal / Cancellation

  This is done through the MOM website.

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• Security Bond, Personal Accident and Medical Insurance

  Employers are required to provide a $5000 banker’s guarantee and take up a personal accident and medical insurance for their FDW. We have tied up with a leading insurance company to provide appropriate insurance coverage for our customers.

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• Medical Check-up

  FDWs are required by law to attend medical check-ups upon arrival in Singapore. They are also required to go every 6 months.

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• Settling-in-Programme (“SIP”)

  It is compulsory for new FDWs to attend SIP to briefly orientate themselves with the housing environment in Singapore.

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• Thumbprint Service

  Upon arrival in Singapore, FDWs are required to attend a medical check-up, SIP and have their fingerprints stamped on relevant documents.

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• Employer’s Orientation Programme (“EOP”)

  We will inform new employers that the EOP is compulsory for them.This is stipulated by MOM. This allows employers to understand certain regulations and responsibilities of hiring a FDW. Classroom EOP costs $28 to $30 while online EOP costs $40. EOP is a 3 hour programme. 

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• 3 Days in-house Training before deployment
  We provide a 3 days in-house training for your helper that is as closely match to your requirements as possible. This will allow to be more ready when the begin employment in your home.

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• Liaison with Embassies

  We liaise with the relevant embassies in the application of Home Leave / Endorsement and Passport Renewal.

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• Booking of Air Tickets

  We are able to help our Employers with the booking of air tickets for FDW’s holidays or 1 way ticket.

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• Counselling Services

  Our experienced team provides free counselling services to the FDWs (phone) if required.

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• After Sale Services

  We are a strong believer of good after sales service. Best Helper has a very good reputation when its comes to after sales service, just let us know what is it that you need and we will happy to assist

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• Home Services

  We provide free Home Services which means everything can be done at the convenience of your own home.

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